FAQ

FAQFAQ

Q1:What area you cover?

-Service area is Makomanai and Sumikawa in Minami ku, Sapporo.

Q2:What is service hours?

-Our service hours is from 7 am to 7pm.

Q3:Please advise how to pay.

-Basically, we take cash in advance.

Q4:My pet doesn't like other people. Is it ok?

-We will discuss it at meeting.

Q5:Please advise how to collect / return the key.

-Usually, we will pick up the keys the day before you leave, and return them when you get home.

Q6: I am worry that a pet sitter comes to my house when I am not at home.

-I agree with you. To use the pet sitter at ease, we registered legally and a qualified pet sitter will visit your home. If you have any question, please feel free to ask at the meeting.

Q7: What will you do when emergency happens during the sitting?

-If your pet got a symptom of illness, injury and accident during the sitting, we will contact you immediately and ask your direction. We will take them to the veterinary.

Q8:Dog Classify

Small Size Dog Chihuahua, Shih Tzu, Maltese, Yorkshire Terrier,Miniature Shiba
(Under 10Kg) Pomeranian, Toy Poodle, Papillon、Welsh Corgi
  Dachshund, Basset Hound, Cavalier King Charles Spaniel
   
Middlum Size Dog Shiba, Shet;and Sheepdog, Cocker Spaniel
(Under 20Kg) Beagle, Bulldog(include over 20Kg)
  Miniature Poodle, Bull Terrier(include over 20Kg)
   
Large Size Dog German Shepherd, Siberian Husky, Golden Retriever
(Under 34Kg) Labrador Retriever, Collie, Dalmatian, Giant Schnauzer
  Doberman
  • Crossbred dog is judged by weight.
  • If your dog isn't in the list, please ask.